Why has my order not been shipped?

Updated 4 months ago by Nicholas Panchi

We aim to fulfil and dispatch any order placed before 14:00 GMT on a weekday the same day, and all orders will be fulfilled within one business day.


Orders placed after 14:00 GMT will be dispatched the following day and orders placed over the weekend will be dispatched on Monday.


If your order has not been processed for longer than 2 business days, please contact us or check your email, as our team may have been in touch to confirm your address or item details.


No orders are dispatched on UK public holidays.

Cut off time on Friday for next day delivery is 14:00 GMT.

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